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🔄 Cancellation Policy
✅ Cancel anytime before ticket redemption
❌ No refunds once the ticket is collected and used
📧 For cancellations, contact customer.services@weknowgroup.com
📍 Meeting Point & End Point
📌 Click & Collect ONLY
📍 WeKnowLondon desks – Heathrow Airport Arrivals (all terminals)
🎯 Ticket redemption required before boarding Big Bus
💡 Bring your booking reference when collecting at Heathrow
🚌 Departure Times & Return Schedule
⏰ Ticket Type | 📍 Pickup Location | ⏳ Duration | 🎯 Tour Access |
Discover | Heathrow Arrivals Desk | 24 Hours | Bus + River Cruise |
Essential | Heathrow Arrivals Desk | 48 Hours | Bus + River Cruise + 3 Walking Tours |
Explore | Heathrow Arrivals Desk | 48 Hours | All of the above + Evening Tour |
✨ Highlights
✅ Unlimited hop-on hop-off access across central London
✅ Multiple ticket options to suit your plans
✅ Audio commentary in multiple languages
✅ Panoramic open-top views of iconic landmarks
✅ One-way river cruise included with all tickets
✅ Optional walking tours and evening bus tour (Explore ticket)
📍 Location
London
⏳ Duration
24 hrs
💰 Price Range
£45
🚍 Includes Transport?
✅ Yes – Hop-on Hop-off open-top sightseeing bus & optional river cruise
👨👩👧👦 Best For
First-Time Visitors, Families, Flexible Sightseers
🚶 Activity Level
🌟 Light (Hop-on/hop-off at your leisure with optional walking tours)
♿ Wheelchair Accessible?
✅ Yes (Most buses are accessible – check at point of pickup)
📅 Availability
📆 Available daily (Tickets must be collected in person at Heathrow)
🎟️ Discount Offer
❌ No current discounts available
🔥 Bestseller Status
🔥 Yes – One of the most popular sightseeing options in London
📖 What to Expect
🚌 Hop-on Hop-off Bus Access
Travel across famous London locations like Buckingham Palace, Tower of London, and Big Ben
Hop off to explore areas like Covent Garden, Notting Hill, and Trafalgar Square
🎧 Audio Guide & Commentary
Multilingual commentary covering history, royals, and hidden gems
Learn fascinating stories and trivia while you ride
🎫 Ticket Options
Discover – 24hr Hop-on Hop-off + One-way River Cruise
Essential – 48hr Hop-on Hop-off + River Cruise + 3 Walking Tours
Explore – All of the above + London Evening Bus Tour
🌍 Private & Foreign Language Tour Options
❌ Not applicable (audio available in multiple languages)
🚶 Practical Tips
Bring weather-appropriate clothing if sitting on the top deck
Check pickup desk hours for Heathrow ticket collection
Tickets must be collected before boarding – bring your booking reference
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